Scope Document for Veterinary Telemedicine Platform

Product Brief

High Level Overview: The Veterinary Telemedicine Platform is designed to offer pet owners a convenient way to consult with veterinarians online. The platform facilitates video consultations, appointment scheduling, and access to pet health records, ensuring pets receive timely and efficient care.

Product Information

• The platform will be a responsive web application accessible on both desktop and mobile devices.
• Key features include video consultations, appointment scheduling, digital prescriptions, and pet health record management.
• User interface considerations will focus on ease of use, with a clean design that allows quick access to key functionalities for both pet owners and veterinarians.

Users

Name	Description
Pet Owner	Users who can schedule consultations, access their pet's health records, and receive digital prescriptions.
Veterinarian	Professionals who provide consultations, issue digital prescriptions, and update pet health records.
Admin	Administrators who manage platform settings, user accounts, and oversee the overall functionality of the platform.

Pages

Name	Description
Home Page	Landing page with an overview of the platform's features, login/signup options, and quick access to services.
Consultation Page	Where pet owners can schedule and participate in video consultations with veterinarians.
Health Records	Allows pet owners to view and manage their pet's health records, including past consultations and prescriptions.
Prescription Management	Enables veterinarians to issue digital prescriptions, which pet owners can access and fulfill.
Admin Dashboard	Interface for platform administrators to manage users, consultations, and system settings.

High-level Features

Flow	Description	User	Page
Schedule Consultation	Pet owners can schedule a consultation with a veterinarian at a convenient time.	Pet Owner	Consultation Page
Video Consultation	Veterinarians and pet owners can conduct consultations through a secure video connection.	Veterinarian, Pet Owner	Consultation Page
Prescription Issuance	Veterinarians can issue digital prescriptions that are accessible to pet owners through the platform.	Veterinarian	Prescription Management
Manage Health Records	Pet owners can access and manage their pet's health records, including vaccination history and previous consultations.	Pet Owner	Health Records
Admin Management	Admins oversee platform operations, including managing users and system configurations.	Admin	Admin Dashboard

Workflows

Consultation Workflow:

1. Pet owner logs into the platform and navigates to the Consultation Page.
2. Pet owner schedules a consultation by selecting an available time slot.
3. On the day of the appointment, the pet owner joins the video call with the veterinarian through the platform.
4. Post-consultation, the veterinarian updates the pet's health record and issues any necessary prescriptions.

Other Notes

• The platform will include secure payment processing for consultations and prescription services.
• Data privacy and security will be a top priority, with measures such as end-to-end encryption and compliance with relevant regulations.