Scope Document for Visitor Experience App

Product Brief

High Level Overview: The Visitor Experience App aims to transform the museum experience by leveraging AI, AR, and blockchain technologies. It will offer personalized content, enhance visitor interaction through augmented reality, and introduce a token-based system for engagement rewards. The app targets tech-savvy tourists, cultural enthusiasts, and educational groups looking for an innovative and immersive experience.

Product Information

• Platform: This will be a native application available on both iOS and Android platforms to ensure broad accessibility and performance.
• Key Features: Personalized visitor guides, AR-enhanced tours, and a blockchain-based rewards system.
• User Interface: Designed to be intuitive and engaging, with multilingual support for international users.

Users

Role	Description
General Visitors	Individuals exploring the museum, accessing personalized guides, AR features, and earning tokens through interaction.
Educational Facilitators	Teachers and guides using the app to conduct educational tours, providing enriched learning experiences for students or groups.
Administration	Museum staff responsible for managing app content, visitor interactions, and system maintenance.

Pages

Page Name	Description
Home	Main entry point of the app, featuring login/sign-up options and essential information about the museum.
Profile	Personalized space where users can view their history, earned tokens, and preferences.
AR Tours	Interactive AR tours offering an immersive, educational exploration of the museum's exhibits.
Rewards	Page displaying earned tokens, allowing users to redeem them for rewards or museum-related merchandise.

High-level Features

Feature	Description	User	Associated Page
Sign Up/Login	Allows users to create an account or log in to access personalized content.	All Users	Home
Personalized Guide	AI-driven content customization based on user preferences and behavior.	General Visitors	Profile
Augmented Reality Features	Enhances the museum experience with AR content, providing additional layers of historical information.	Visitors, Educational Facilitators	AR Tours
Token-Based Rewards	Engagement-driven tokens that can be redeemed for various rewards.	General Visitors	Rewards

Workflows

Visitor Onboarding Workflow:

1. User downloads the app and completes the sign-up process.
2. User fills out a preference form to personalize their content experience.
3. The system generates a customized tour guide based on the user's inputs.
4. User navigates the museum using the app, engaging with AR content and earning tokens.

Other Notes

• The app will include a feedback mechanism to continually enhance user experience based on visitor input.
• Future updates may incorporate virtual reality (VR) features for remote users.
• Potential collaborations with educational institutions for specialized programs are under consideration.